Contact Us
Read the below FAQ section FIRST to resolve your issue.
If you are still having any issues and not able to find or fix what you need; you can email us using the below contact information.
Frequently Asked Questions
Click the below to see instructions on how to
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There are 2 options depending on the offer you originally invested in.
Option 1, if you have access to The Online MOB weekly live coaching calls community, you will do the following:
1. You should have received an email with instructions on what you have access too and how to log in. It might be in spam so search "Lo Silver" in your email to see if it pops up. We also sent you a Welcome email directly from [email protected]
2. If you still don't see the email(s), head to the Kajabi Communities app in your app store and download it. There are multiple apps, so MAKE SURE it is Kajabi Communities
3. Use the email and password you created when you opt in to your coaching offer to login
4. Follow the prompts to create your profile (you can keep it simple with just your name to get in and add things later)
5. Once into the platform successfully, head to the pinned post by Lo Silver, read through it and watch the short video by head coach Jazmine showing how to navigate the platform with ease
6. Click the "Courses" tab, enter your email and password again and your course library will pop up
7. Get started in your course... Happy Closing!
Option 2: if you do not have an offer with access to The Online MOB weekly live coaching community follow the below:
1. Save and use this url: www.silverbutgold.com/login
2. Use the email address and password you created when opting into your coaching offer and login
3. Your course library will pop up with the course(s) you have current access too
4. Click "Access My Course" and get started... Happy Closing!
Not finding what you need in the FAQ's section? Don't worry, we got you...
If you've got through the FAQ section and are still having trouble finding what you need, please email us at [email protected] and do the following:
1. Put the topic of your inquiry in the subject line of the email (BE SPECIFIC)
2. In the subject text of the email, put your name, the coaching offer you are part of, and the specific issue you need help with.
We typically respond in less than 24hrs to emails Monday through Friday during business hours 9-6pm EST (except for holidays where we will respond next business day)
**please do not double email as this will slow down the response rate
